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Terms and conditions

Welcome to Astreabeauty.in! These terms and conditions govern your use of our website, located at astreabeauty.in (“Website”), which is operated by sallum private ltd (“we,” “our,” or “us”). By accessing and using this Website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please refrain from using the Website.

1. Acceptance of Terms

By visiting, browsing, or using Astreabeauty.in, you accept and agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies or guidelines published on the Website. We reserve the right to modify these terms at any time, and any changes will be posted on this page. You are encouraged to review these terms periodically for any updates or changes.

2. User Eligibility

By using our Website, you confirm that:

  • You are at least 18 years old or the legal age of majority in your jurisdiction, or you have the consent of a parent or guardian.
  • You possess the legal authority to form a binding contract.
  • You reside in India or the USA, or you are otherwise permitted to use this Website based on local laws.

3. Products and Services

We offer skincare products for sale through the Website. All product descriptions, prices, and availability are subject to change without notice. We make every effort to display product information and images accurately, but we do not guarantee that product descriptions or images are entirely accurate or error-free.

4. Pricing and Payment

  • All prices are listed in the relevant local currency (INR for India and USD for the USA) and are exclusive of taxes unless otherwise specified.
  • Taxes, shipping, and handling charges will be added to the total cost of your order at checkout.
  • We accept various payment methods, including credit cards, debit cards, and other payment gateways available in your region.

By making a purchase, you agree to pay all charges, including taxes, shipping, and handling, as indicated at checkout. Payments are processed securely via our payment providers, and we are not responsible for any issues with payment processing.

5. Order Processing

  • After you place an order, we will send you an order confirmation email.
  • Orders are processed within a specified time frame, subject to availability and other conditions.
  • We reserve the right to cancel or refuse any order at our discretion, including due to suspected fraud or other violations of these terms.

6. Shipping and Delivery

  • Shipping is available to customers in India and the USA. International shipping rates may apply.
  • We aim to process and ship orders promptly; however, delivery times may vary based on your location and the shipping method selected.
  • Shipping fees will be calculated at checkout based on the delivery address.
  • We are not liable for any delays, damages, or loss of products during shipping. Customers should contact the shipping carrier directly for any issues.

7. Returns and Refunds

  • Our return policy can be found on our Return & Refund page. Please review it before making a purchase.
  • If you are dissatisfied with a product or receive a damaged item, you may be eligible for a return or refund according to our policy.
  • You are responsible for return shipping costs unless the return is due to our error or a defective product.

8. Intellectual Property

All content on the Website, including text, images, logos, trademarks, and product names, is the property of Astreabeauty.in or its licensors and is protected by intellectual property laws. You may not use, copy, modify, or distribute any content from the Website without express written permission from us.

9. Privacy Policy

We respect your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using this Website, you consent to the practices described in our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by law, Astreabeauty.in will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of this Website or the products purchased through it. This includes but is not limited to damages for loss of profits, goodwill, or data, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify and hold harmless Astreabeauty.in, its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of the Website or violation of these Terms and Conditions.

12. Prohibited Activities

You agree not to engage in any activities that:

  • Violate any applicable local, state, national, or international laws or regulations.
  • Involve unauthorized access to our Website or systems.
  • Interfere with the operation or security of the Website.
  • Involve transmitting viruses or malicious software.
  • Involve infringing on the rights of others, including intellectual property rights.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [India/United States of America] without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved in the appropriate courts located in [jurisdiction].

14. Dispute Resolution

In the event of any dispute, you agree to attempt to resolve the matter through informal negotiation before pursuing any legal action. If the dispute cannot be resolved informally, it shall be submitted to binding arbitration in [jurisdiction].

15. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16. Termination

We may suspend or terminate your access to the Website if you violate these Terms and Conditions or engage in any unlawful conduct. Upon termination, your right to use the Website will immediately cease.

17. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Astreabeauty.in
Email: Customercare@astreabeauty.in
Phone:+91 93846 65561

By using this Website, you agree to these Terms and Conditions. Thank you for visiting Astreabeauty.in!